Shipping policy
Shipping Policy
Last Updated: September 25, 2026
Thank you for shopping with us. We are committed to processing and delivering your order as efficiently as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not typically processed or shipped on weekends or U.S. federal holidays.
During high-volume periods, holidays, or promotional events, processing may take additional time.
2. Shipping Times
Estimated delivery times depend on the shipping method and destination.
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Standard Shipping: Approximately 5–10 business days
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Express Shipping: Approximately 2–5 business days, where available
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect addresses, or other circumstances beyond our control.
3. Shipping Costs
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions or other shipping discounts.
4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation containing tracking information when available.
Tracking information may take some time to become active after the package has been handed over to the carrier.
5. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order has not yet shipped, please contact us as soon as possible if you need to correct your address.
If an order has already shipped, we may not be able to change the delivery address.
6. Lost, Stolen, or Damaged Packages
If your package appears to be lost, stolen, or damaged during delivery, please contact us as soon as possible.
For damaged packages, we may request photographs of the package and product to assist with the investigation.
Once an order has been marked as delivered by the shipping carrier, we may require additional information before determining the appropriate resolution.
7. Delays
We are not responsible for delivery delays caused by shipping carriers, severe weather, natural disasters, customs or regulatory issues, incorrect addresses, or other circumstances outside our reasonable control.
8. International Shipping
If international shipping is offered, additional delivery times, customs requirements, duties, taxes, or other charges may apply depending on the destination country.
Any applicable customs duties or taxes that are not included at checkout are the responsibility of the customer.
9. Contact Us
If you have questions about your order or shipping, please contact our customer support team through the contact information provided on our website.